Privacy Policy

We may collect the following categories of information:

• Account details such as your name, email address, phone number, and sign-in information.
• Profile and spiritual context such as language preference, date of birth, birth time, birth place, zodiac details, and family member information you choose to provide.
• Conversation data from chat, voice, and live puja sessions, including family coordination messages and spiritual guidance history.
• Usage, device, and technical data such as IP address, browser type, device type, crash logs, and session analytics.
• Transaction and wallet information related to recharges, purchases, and payment verification.

We use information to operate and improve SMART मूर्ति, including to:

• Provide live multilingual AI pandit guidance, astrology flows, family puja sessions, and support.
• Remember spiritual preferences and prior context so future sessions are more relevant and continuous.
• Process payments, wallet credits, failed transaction recovery, and fraud checks.
• Monitor service quality, reliability, safety, and abuse prevention.
• Communicate service updates, support responses, policy changes, and operational notifications.

SMART मूर्ति may process voice and chat content to deliver real-time spiritual guidance, family live sessions, follow-up reminders, and conversation continuity. We may store meaningful parts of these interactions to improve session quality and maintain spiritual memory across visits.

You should not share highly sensitive personal information unless it is necessary for the service you want.

We do not sell your personal data. We may share limited information with trusted service providers that help us:

• host the platform and infrastructure,
• process payments,
• support authentication, notifications, analytics, and customer support, and
• operate voice or AI systems necessary to provide the service.

We may also disclose information if required by law, legal process, or to protect our users, platform, or business.

We retain data for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and maintain product continuity. We use reasonable technical and organizational safeguards, but no system can guarantee absolute security.

SMART मूर्ति may be used in family settings, but children should use the service only under the supervision of a parent or guardian. We do not knowingly collect personal information from children in violation of applicable law.

You may contact us to request account support, correction of obvious inaccuracies, or deletion requests where applicable.

Some data may still be retained where necessary for security, fraud prevention, payment reconciliation, or legal compliance.

Email: support@smartmurti.com

Registered office address: will be published shortly.